This Privacy Policy explains how k12 Ink ("we," "us," "our," or the "Site") collects, uses, and shares your personal information when you visit or make a purchase from k12ink.com, or otherwise interact with our services ("Services"). “You” refers to any individual using or interacting with our Services. Please read this Privacy Policy carefully. By accessing or using any of our Services, you agree to the practices described below. If you do not agree, please do not use our Services.
Changes to This Privacy Policy We may update this Privacy Policy to reflect changes in our practices, for legal or regulatory reasons, or to improve clarity. We will update the "Last updated" date at the top of this page and post the revised version on our website.
What Information We Collect We collect personal information from you in a variety of ways depending on how you interact with our Site and Services.
Information You Provide to Us Directly:
Contact details such as name, address, email, and phone number.
Order details including billing and shipping information, payment confirmation.
Account details such as usernames, passwords, and security questions.
Shopping behavior like items viewed, added to cart, or wishlisted.
Customer support interactions including information you share in messages or inquiries.
Some features may require you to provide personal information. If you choose not to provide certain information, those features may not be available to you.
Information We Collect Automatically: We automatically gather certain information using cookies and similar technologies:
Device and browser information
IP address
Usage details such as pages viewed and links clicked
Information We Receive from Third Parties: We may receive personal information from:
Service providers that support our Site, such as Shopify
Payment processors (for handling purchases)
Marketing and analytics tools
How We Use Your Personal Information We use your personal information to:
Provide Services and Fulfill Orders: Process payments, ship products, handle returns, and manage your account.
Marketing and Advertising: Send promotional emails or offers and personalize the ads you see.
Security and Fraud Prevention: Monitor and protect against fraudulent or suspicious activities.
Customer Support and Communication: Respond to inquiries and improve our customer experience.
Cookies We use cookies to improve our Site and personalize your experience. Cookies help remember your preferences, run analytics, and power features of the Site. You can control or disable cookies through your browser settings, but doing so may impact functionality. For details on the cookies we use through Shopify, visit https://www.shopify.com/legal/cookies.
How We Share Personal Information We may share your personal information with:
Service providers (e.g., payment processors, shipping partners, customer support tools)
Marketing and advertising partners to personalize your experience
Affiliates and business partners within our corporate group
Legal authorities when required by law or to protect our rights
We may also share data during a business transfer (e.g., merger or acquisition) or with your consent. We do not use or disclose sensitive personal information to infer characteristics about you.
User-Generated Content If you post content such as reviews on public areas of our Site, it may be visible to others. We are not responsible for how others may use this publicly available information.
Third-Party Links Our Site may contain links to other websites or platforms. These sites have their own privacy policies and are not governed by this Privacy Policy. Please review the privacy practices of those third parties before sharing your information.
Children's Privacy Our Services are not intended for children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.
Security and Data Retention We take reasonable measures to protect your personal information, but no system is 100% secure. Please avoid sending sensitive information via unsecure channels. We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
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