This website is operated by k12 Ink. Throughout the site, the terms “we,” “us,” and “our” refer to k12 Ink. By accessing or purchasing from our site at k12ink.com, you agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced here or available via hyperlink.These Terms apply to all users of the site, including but not limited to visitors, customers, merchants, and contributors of content. Please read these Terms of Service carefully before using our website. If you do not agree with these Terms, do not access the site or use any Services.We reserve the right to update or modify these Terms at any time by posting changes to this page. Continued use of the website after such changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services.
1. Online Store Terms By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province, or that you are the age of majority and have given us consent to allow any minor dependents to use the site.You may not use our products for any unlawful or unauthorized purpose, or violate any laws in your jurisdiction, including copyright laws.Any violation of these Terms may result in immediate termination of your Services.
2. General Conditions
Accuracy & Layout You are 100% responsible for the accuracy of your layouts. Please proofread all layouts carefully. USPS postal regulations may change, and it is your responsibility to comply with them as outlined on our website. K12Ink reserves the right to refuse to print any material it deems immoral, illegal, or otherwise inappropriate for USPS distribution. If your materials are deemed unacceptable, you will be notified and given the opportunity to revise them. You will not be charged for services on denied jobs.
Customer Supplied Proofs Customers may be required to supply a color hardcopy proof when placing orders. For folded, bound, or two-sided jobs, a mockup may also be required. K12Ink is not responsible for errors if a working model is not provided or if the customer selects the "Run As Is, No Proof" option.
Color Proof Accuracy All jobs are gang printed. We strive for accuracy but cannot guarantee exact color matches due to limitations in the printing process. Color reproduction is guaranteed to be within 85-90% of the original. RGB files will be converted to CMYK, which may alter appearance. Monitor calibration and print process differences can result in color discrepancies.
Payment Terms All orders must be prepaid unless the customer has been approved for credit. Mailing services and postage must always be prepaid. Government and educational institutions may submit Purchase Orders upon prior approval. Non-payment may delay delivery and incur interest and collection fees. Returned checks are subject to a $25 fee. International orders must be prepaid in full via credit card, certified bank check, ACH, or wire transfer.
Other Fees $10.00 – Additional Epson proofs (per 8.5" x 11", per side)$100.00 per hour – Approved artwork alterations (1/2 hour minimum)$10.00 – File Re-RIP (multi-page products may incur higher rates)$5.00 – PDF proof for Business Card jobs
General File Requirements Preferred file type is Adobe PDF. Acceptable applications include Quark Express, Adobe PageMaker, Illustrator, InDesign, Photoshop. Additional charges may apply for incompatible files. Files should be in CMYK. All fonts must be embedded. Raster images must be flattened and saved in TIFF or EPS formats.
Turnaround Time Quoted turnaround times begin after final proof approval. Times are estimates, not guarantees. Delays may occur due to job complexity, third-party services, or unforeseen events.
Right of Refusal K12Ink reserves the right to refuse service to any person or organization at its sole discretion.
Sales Tax Policy Sales tax is collected on shipments within Florida unless a valid Florida Resale Certificate is provided at time of order.
Ownership & Limited Use Customer-provided materials remain the customer's property. K12Ink-created materials (layouts, scans, digital files) remain the property of K12Ink. Digital files can be provided upon written request and applicable fee. iStock images purchased on your behalf are limited to one-time use and cannot be reused without repurchasing. K12Ink may use your final product for promotional purposes unless you opt out in writing.
Website Use The K12Ink website and its content are for personal, non-commercial use only. Downloading, copying, modifying, distributing, or republishing content for public or commercial use is prohibited. We may terminate your access at any time.
No Warranties; Limitation of Liability All information is provided "as is" and "as available." We disclaim all warranties and are not liable for any damages, including loss of data or profits. Your sole remedy for dissatisfaction is to stop using the site.
Security Tampering, unauthorized access, or fraudulent activity on the K12Ink website is prohibited and may result in legal action. Use only standard browsers or publicly available search engines to interact with the site.
Kids’ Privacy Our website is not intended for users under 18. Children must use the site with parental or guardian supervision.
Errors and Corrections We reserve the right to correct errors, inaccuracies, or omissions on the website at any time without notice.
Submitted Content Information submitted via our website is considered non-confidential. You grant K12Ink and its affiliates the right to use it for any lawful purpose. We are not responsible for trademark, copyright, or other IP violations.
Third-Party Links Our website may link to third-party websites. We do not endorse or guarantee these sites or their content.
Applicable Law This Agreement is governed by the laws of Florida. Disputes must be resolved in Florida courts. If any provision is found invalid, it will be replaced with one that best matches its intent, and the rest of the Agreement remains valid. This is the entire Agreement between you and K12Ink.
Mailing Services K12Ink’s responsibility for mailing services is limited to preparing and delivering mail to USPS. We are not responsible for USPS delays. We are also not responsible for third-party services outside K12Ink. Unused cards will be shipped to the customer at their expense.
Mailing Lists Customer mailing lists remain confidential and are used solely for the intended job. K12Ink is not responsible for list loss due to events like fire or theft. We do not sell or share your lists.
Duplicate Removal Unless instructed otherwise, we remove duplicate records from submitted mailing lists at no additional charge.
Change of Address Updates Customers are responsible for Move Update compliance on First Class Presort Mail.
Reformatting We use ASCII and DBF formats for mailing services. Customers will be notified of any formatting incompatibilities before processing.
3. Accuracy, Completeness & Timeliness of Information We are not responsible if information on this site is inaccurate, incomplete, or outdated. The content is provided for general information and should not be relied upon without consulting primary sources.We may change the content of this site at any time, but we are not obligated to update any information.
4. Modifications to the Service and Prices Prices are subject to change without notice. We may modify or discontinue the Service (or any part of it) at any time without notice. We are not liable for any modification, price change, suspension, or discontinuance of the Service.
5. Products or Services Some products may be available exclusively online and in limited quantities, and are subject to return or exchange according to our Return Policy. We strive to display product colors and images accurately, but cannot guarantee color accuracy on your screen.We reserve the right to limit sales to any person or geographic area and may do so on a case-by-case basis. All product descriptions and pricing are subject to change without notice.
6. Accuracy of Billing and Account Information We may refuse or cancel any order. This includes limits on purchases per person, household, or order. In such cases, we may attempt to notify you using the contact information provided.You agree to provide current, complete, and accurate information for purchases and to promptly update your account as needed.For more details, please review our Return Policy.
7. Optional Tools We may provide access to third-party tools without monitoring or control. Use of these tools is entirely at your own risk and subject to the third party’s terms.New services and features added to the site in the future will also be subject to these Terms.
8. Third-Party Links Some content or services may link to third-party websites. We are not responsible for examining or evaluating their content and assume no liability for third-party materials or websites.Please review their terms and policies before engaging in any transactions.
9. User Comments and Submissions Any feedback, suggestions, or other submissions sent to us may be used by us in any medium without restriction. We are not obligated to maintain comments in confidence, compensate for them, or respond.You agree that your comments will not violate any rights of third parties, contain unlawful material, or introduce harmful code. You are solely responsible for your comments and their accuracy.
10. Personal Information Your submission of personal information is governed by our Privacy Policy.
11. Errors and Omissions Occasionally, the site may contain typographical errors or inaccuracies. We reserve the right to correct these and to cancel orders if information is incorrect.We are not obligated to update or clarify information unless required by law.
12. Prohibited UsesYou are prohibited from using the site or its content for:
Any unlawful purpose
Harassment or discrimination
Violating intellectual property rights
Uploading malicious code
Spamming, scraping, or phishing
Any obscene or immoral purpose
Interfering with the site’s security features
Violation of these prohibitions may result in termination of your access.
13. Disclaimer of Warranties; Limitation of Liability We do not guarantee uninterrupted, secure, or error-free use of the Service. Your use of the Service is at your sole risk.All products and services are provided “as is” without warranties of any kind, express or implied.k12 Ink shall not be liable for any damages, including lost profits or data, arising from your use of the Service or any products.
14. Indemnification You agree to indemnify and hold harmless k12 Ink, its affiliates, and employees from any claims arising from your breach of these Terms or violation of any law or third-party rights.
15. Severability If any part of these Terms is deemed unlawful or unenforceable, that portion will be severed and the remaining Terms will remain in effect.
16. Termination These Terms remain effective until terminated by either party. We may terminate your access to the Service at any time for violations, and you remain liable for all charges up to the termination date.
17. Entire Agreement These Terms, along with any posted policies, constitute the entire agreement between you and us, superseding prior communications. Failure to enforce any provision does not waive our right to enforce it later.
18. Governing Law These Terms are governed by and construed in accordance with the laws of the United States.
19. Changes to Terms of Service We may update these Terms at any time. It is your responsibility to check this page periodically. Continued use of the website after changes are posted constitutes acceptance.
20. Contact Information For any questions regarding these Terms, please contact us at:k12 Ink Email: info@k12ink.com Address: 3875 Fiscal Court | West Palm Beach, FL 33404 Phone: (800) 764-7600
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